Privacy Policy

Introduction

At Certus Property Management (“we”, “us”, or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, services, or communication channels. By using our services, you consent to the collection and use of information as described in this policy.

Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, and other contact details that you provide when you fill out forms on our website, contact us, or request information about our services.
Property Information: When you inquire about our services, we may collect details about your property, including its location, type, and rental history, to provide relevant services.
Technical Data: We may collect non-personal information such as IP addresses, browser type, pages visited, and other usage data for analytics and website improvement purposes.

How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our property management services.
Respond to inquiries and provide customer support.
Communicate with you about updates, offers, and promotions related to our services.
Comply with legal obligations and prevent fraudulent activities.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, marketing platforms, maintenance vendors).
Legal Requirements: We may disclose information when required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership as part of the transaction.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal data we hold about you.
Correction: You can request corrections or updates to your personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can unsubscribe from our marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Certus Property Management
Email: contact@rentcertus.com
Phone: +1 (647) 492-6491
Address: 224 King St W, Toronto, ON, Canada, M5H 1K4