Frequently Asked Questions (FAQ)
At Certus Property Management, we’re here to answer your questions about maximizing your property’s potential, so check out some common inquiries below, and feel free to contact us directly if you need more assistance!
Common Questions
At Certus Property Management, we understand that you may have questions about how we can help maximize your property’s potential.
Below are some of the most common questions we receive from property owners, along with clear answers to help you make an informed decision. If you still have any concerns, don’t hesitate to reach out to us directly!
Your questions answered
We provide full-service property management for short-term rentals, including listing creation, guest communication, cleaning, maintenance, and optimizing your rental pricing on platforms like Airbnb, Vrbo, and Booking.com.
We use dynamic pricing strategies to ensure your property is always priced at its highest competitive rate. We also enhance your listing with professional photography, SEO-optimized descriptions, and cross-listing on various platforms to increase visibility and bookings.
We list your property on top short-term rental platforms like Airbnb, Vrbo, and Booking.com. We also have options for direct bookings, ensuring your property gets the exposure it deserves across different channels.
Our team manages all guest communication, from initial inquiries to post-stay reviews. We respond promptly to questions, provide check-in details, and ensure smooth communication throughout the guest's stay.
Nope! We coordinate professional cleaning and maintenance services after every guest stay. Our team ensures your property is spotless and ready for the next guest, and we also perform regular inspections to keep everything in top condition.
We take preventative measures by screening guests and requiring security deposits. In the rare case of damages, we assist with claims through platforms like Airbnb, which offer host protection programs. We also recommend additional insurance coverage for added peace of mind.
It depends on factors like location, seasonality, and market demand, but our goal is to maximize your occupancy rate. We use data-driven insights to adjust pricing and marketing efforts to ensure your property stays booked as often as possible.
Absolutely! You remain in control of your property’s availability. You can block off dates on your calendar whenever you'd like to use your property for personal stays.
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We provide you with an owner’s dashboard where you can monitor your property’s bookings, revenue, and overall performance in real-time. You’ll have access to everything you need to stay informed about your property’s success.
It’s simple! Fill out our contact form, and one of our team members will reach out to you to discuss your property and how we can help turn it into a successful short-term rental.
We offer flexibility with no long-term contracts. If you’re not satisfied, you can cancel at any time. However, our goal is to make your experience smooth and profitable, so we’ll work closely with you to ensure your satisfaction.
After an initial consultation and property assessment, we can usually have your property listed and ready for guests within 1-2 weeks.
Get In Touch!
At Certus, we make property management stress-free and efficient for you. Whether you have questions about our services or are ready to partner with us, we’re here to help. Our team is dedicated to providing prompt, reliable support for all your property management needs.
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Reach out today, and let us show you how Certus can elevate the management of your properties.
Let’s chat about how we can elevate your property experience!
Seamless Integration
At Certus, we make the process of renting your property hassle-free by managing your listings across major platforms like Airbnb, Vrbo, Expedia, and Booking.com.
We handle everything from creating eye-catching listings to communicating with guests, ensuring your property reaches a wide audience and stays booked year-round. Our team takes care of booking management, guest inquiries, and reviews, so you can enjoy consistent returns without the stress of day-to-day oversight.